Now Delivering in Your City

Groceries
Delivered
in Minutes

Fresh vegetables, fruits, dairy, snacks & daily essentials delivered to your doorstep at lightning speed. Order on Fasto — the smarter way to shop.

📲 Download App 🔍 Explore Panels
10K+
Happy Users
30 Min
Avg Delivery
500+
Products
Fasto delivery
Our Ecosystem

5 Powerful Panels

Fasto ka poora system 5 dedicated apps/panels se milkar kaam karta hai — har ek apne role ke liye optimized.

🛍️

User App

Customers ke liye easy shopping, real-time order tracking, multiple payment options, aur order history.

Customer Facing
🛵

Delivery Boy App

Delivery partners ke liye live orders, GPS navigation, earnings tracker, aur delivery proof upload.

Delivery Partner
🏙️

City Panel

City-level operations manage karna — local hubs, delivery zones, city managers aur performance reports.

City Manager
🏭

Hub Panel

Warehouse/hub staff ke liye order processing, inventory management, aur packing status updates.

Hub Staff
⚙️

Admin Panel

Super admin ke liye complete control — users, orders, payouts, analytics, categories, aur system settings.

Super Admin
Simple Process

Order Karna Hai Asaan

Sirf 4 steps mein apni groceries paaiye ghar baithe.

1

App Download Karo

Google Play ya App Store se Fasto app install karo aur account banao.

2

Products Choose Karo

Hundreds of fresh products browse karo aur cart mein add karo.

3

Order Place Karo

Online payment ya Cash on Delivery — apni marzi se pay karo.

4

Delivery Pao

Apna order track karo real-time mein aur door pe delivery pao minutes mein.

Panel Features

Kaun Kya Kar Sakta Hai

Har panel ka access aur features clearly defined hain.

Feature User App Delivery Boy City Panel Hub Panel Admin
Order Place Karna ✓ Yes ————
Order Track Karna ✓ Yes ✓ Yes ✓ Yes ✓ Yes ✓ Yes
Delivery Accept/Reject — ✓ Yes ———
Inventory Manage ——— ✓ Yes ✓ Yes
City Zone Management —— ✓ Yes — ✓ Yes
Earnings & Payouts — ✓ Yes —— ✓ Yes
Product & Category Add ——— ✓ Yes ✓ Yes
User Management —— ✓ Limited — ✓ Full
Analytics & Reports —— ✓ City ✓ Hub ✓ Global
Promo / Offers Create ———— ✓ Yes
Why Fasto?

Features Jo Make Us Different

Technology aur convenience ka perfect combination.

⚡

Express Delivery

30 minutes ya usse kam mein delivery — freshness guaranteed.

📍

Real-Time Tracking

Order ka live GPS tracking — pata rahega kahan hai aapka delivery boy.

💳

Multiple Payments

UPI, Card, Net Banking, Wallet ya Cash on Delivery — sab options available.

🔒

Safe & Secure

Aapka data aur payment 100% encrypted aur secure rahega hamare platform pe.

🌿

Fresh Products

Directly sourced fresh vegetables, fruits, aur dairy products daily restocked.

🎁

Offers & Discounts

Regular deals, cashback offers, aur referral bonuses — save karo har order pe.

📦

Easy Returns

Koi bhi issue ho to hassle-free return aur refund process with quick resolution.

🤝

24/7 Support

In-app chat, call, ya email — hamaari support team hamesha available hai.

Get Started Today

Abhi Download Karo

Android aur iOS dono pe available hai Fasto app. Fresh groceries sirf ek tap door hain!

🤖
Get it onGoogle Play
 🍎
Download onApp Store
Legal & Policies

Hamari Policies

Transparent policies jo aapke trust ko ensure karti hain.

Privacy Policy

Last Updated: January 2025

Fasto ("Company", "we", "our") aapki privacy ko seriously leta hai. Yeh policy explain karti hai ki hum aapki personal information kaise collect, use, aur protect karte hain.

  • Data Collection: Hum collect karte hain — naam, phone number, email, address, payment details, aur location data delivery ke liye.
  • Data Use: Aapka data sirf orders process karne, delivery ke liye, aur app experience improve karne ke liye use hota hai.
  • Third-Party Sharing: Aapka data kabhi bhi third parties ko sell nahi kiya jaata. Payment processors aur delivery partners ke saath sirf zaroorat ke hisaab se share hota hai.
  • Data Security: Hum industry-standard encryption use karte hain aapke data ko secure rakhne ke liye.
  • Your Rights: Aap apna account delete karne ya data remove karne ki request kar sakte hain — support@fasto.in pe contact karein.
  • Cookies: App experience improve karne ke liye hum cookies aur similar technologies use karte hain.

Terms & Conditions

Last Updated: January 2025

Fasto app use karke aap in terms se agree karte hain. Please dhyan se padhen.

  • Eligibility: Aap 18 saal ya usse upar ke hone chahiye Fasto use karne ke liye.
  • Account: Ek person ek hi account rakh sakta hai. Account ki security aapki responsibility hai.
  • Ordering: Order confirm hone ke baad change karna possible nahi hota unless delivery shuru na hui ho.
  • Pricing: Prices change ho sakte hain bina prior notice ke. Jo price order time pe hogi, wahi final hogi.
  • Prohibited Use: App ka use kisi illegal activity, harassment, ya fraud ke liye strictly prohibited hai.
  • Termination: Hum kisi bhi account ko terminate kar sakte hain agar terms ka violation ho.
  • Governing Law: Yeh terms Indian law ke under governed hain aur disputes Indian courts mein handled honge.

Refund Policy

Last Updated: January 2025

Hum chahte hain ki aap 100% satisfied rahen. Agar koi issue ho toh:

  • Wrong Item: Agar aapko galat product mila hai, toh delivery ke 24 ghante ke andar report karein — full refund ya replacement milega.
  • Damaged Product: Damaged ya expired product milne pe photo ke saath complaint karein — refund 3-5 business days mein process hoga.
  • Missing Item: Agar order mein koi item missing hai, toh app se complaint karein — refund ya re-delivery available hai.
  • Payment Failure: Agar payment deduct hua lekin order place nahi hua — amount 5-7 working days mein wapas aa jaayega.
  • Refund Method: Refund original payment method pe hoga (UPI/Card/Wallet). COD orders ke liye wallet credit diya jaayega.
  • Non-Refundable: Correctly delivered, undamaged, aur correct products refundable nahi hain.

Return Policy

Last Updated: January 2025

Fasto ka return process simple aur fair hai:

  • Return Window: Products sirf delivery ke din hi return kiye ja sakte hain. Delivery boy se seedha return karein.
  • Eligible Returns: Damaged, spoiled, incorrect, ya expired products return eligible hain.
  • Non-Returnable: Frozen items, personal care products, aur loose items returns ke liye eligible nahi hain.
  • Return Process: App mein "My Orders" → Order select karein → "Return/Issue Report" tap karein aur photo upload karein.
  • Pickup: Return ke liye hum pickup arrange karenge ya delivery boy ko return dein — koi extra charge nahi.
  • Resolution Time: Return approved hone ke 48 ghante ke andar replacement ya refund process hoga.

Shipping & Delivery Policy

Last Updated: January 2025

  • Delivery Area: Hum sirf serviceable cities/zones mein deliver karte hain. App open karte waqt aapka area check hota hai.
  • Delivery Time: Express delivery: 30-45 minutes. Scheduled delivery: aap apni preferred time select kar sakte hain.
  • Delivery Charges: ₹49 delivery charge below ₹299 orders pe. ₹299 se upar orders pe FREE delivery.
  • Delivery Partner: Delivery ek verified Fasto delivery partner karta hai. ID proof verify hota hai.
  • Failed Delivery: Agar delivery fail ho jaaye (no one available), ek re-attempt kiya jaayega. Uske baad order cancel ho sakta hai.
  • Contactless Delivery: Contactless delivery option app mein available hai. Doorstep pe order safely drop kiya jaayega.

Cancellation Policy

Last Updated: January 2025

  • Cancel Window: Order place hone ke 2 minutes ke andar app se cancel kar sakte hain — full refund milega.
  • After 2 Minutes: Order processing shuru hone ke baad cancellation accept nahi hogi kyunki packing shuru ho jaati hai.
  • How to Cancel: App → "My Orders" → Active order → "Cancel Order" button tap karein.
  • Fasto se Cancellation: Agar kisi reason (stock unavailable, area outside zone) se hum cancel karte hain — full refund guaranteed.
  • Repeated Cancellations: Zyada cancellations pe account temporarily restrict kiya ja sakta hai.
  • Refund on Cancel: Pre-paid orders ke liye refund 3-5 business days mein original payment method pe aa jaayega.